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eCRM - Customer Relationship Management System

Help you retain your customers and generate more revenue from them

For retailing business, the ability to identify key customers, retain them and encourage their purchase is definitely the key to success.

Our CRM solution is specifically developed for empowering retailers with the knowledge and tool to improve customer service, refine marketing strategy and take proactive action to drive customers to purchase.

Main Areas of Functionality:
1. VIP Administration
2. Customer Service Log
3. ActSmart OLAP (Decision Support) System for Customer Segmentation
4. Campaign Management
5. B2C Web Maintenance
 
Benefits:
Increase the success rates of marketing campaigns by distributing highly targeted and personalized messages (one-to-one marketing)
Improve customer relationships with efficient and highly personalized communication through various channels
Save time and cost per contact with automation of promotions and events and delivery through"e"channel
Ensure timely delivery of messages
Enable tracking of campaign results for fine-tuning and future reference

Contact us for more details

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